When I first took on the position as the Sale Manager for data storage, it seemed that every meeting I was involved in included some sort of Disaster Recovery and backup conversation. As I grew in my position, I realized that there are so many different options flooding the marketplace that it becomes difficult to navigate which option is best for our customers. The best answer I can give is “it depends.”
Many customers are looking at a cloud solution for backup and recovery which we provide here at CBTS. This is a great option for those who have an on-premises solution and need to archive data within the cloud. In addition, it is delivered at an operational cost, which helps internal IT groups sell to their finance counterparts. At idle costs are usually fairly low and help move away from legacy solutions. However, there are costs associated with larger “public clouds,” which many organizations don’t understand.
When looking at larger cloud providers I always tell our customers that it’s easy to get data in, but difficult to recover. Often times there are fees associated with spinning up public servers in a disastrous situation. In addition, there can be costs associated with obtaining documents that may be stored in cold cloud architectures. Because of these hidden costs, I usually steer customers to a more hands on partner who can architect a program to fit the needs of an organization. In addition, I always encourage a hardware-based solution as a tier 2 recovery option.
This type of layout usually has your production data held locally, replicated over a high-speed fiber network to an equal replicated environment. This gives you the ability to withstand a single failure, with zero impact to the business. Depending on the customer, I will also recommend a local small box to use for 90 day long-term retention integrated with partner cloud provider. If a customer is not willing to take on an operational cost or is hesitant to move data to a cloud provider, I will increase this retention and utilize a more robust box/software to act as an internal cloud.
Though this is a very robust and solid design, it can come at a cost. Because of this, CBTS offers many solutions which can act as a local device and replicate the data to the cloud. These sometimes have limitations, but fit well if there are minimum requirements for mission critical applications.
Next month, CBTS will be offering consultations, scorecards, and engagements to help you design the best solution for your organization. If you would like to receive more information about such engagements please email me at Brad.Stropes@cbts.net.