Customer: A Regional Health Network
The client is a leading health network in the Greater Cincinnati area and a leader in medical excellence. Today, this health system is a vast network of physicians and staff, working together to make superior medicine convenient and accessible. Offering a wide range of medical, surgical, and testing services at their main campus in the urban core of Mt. Auburn and at more than 100 outpatient and physician practice locations throughout Greater Cincinnati, they are consistently recognized by U.S. News & World Report as one of the nation’s top hospitals.
The health network had a data center located in Troy, Michigan. Although that center had met their needs in the past, they knew that it could not support their future goals. They had to invest in a stronger IT infrastructure. Specifically, the client wanted to:
- Improve their overall data network performance
- Lower costs
- Move their critical IT operations closer to their headquarters in Cincinnati, Ohio
- Supplement their network’s disaster recovery capabilities
The migration of their data center from Troy, Michigan to Cincinnati, Ohio, within an aggressive 12-month timeframe was no small task as it involved 500 servers and 400 terabytes of data storage. For a project of this magnitude, the health network needed a vendor with expertise in designing, building, and maintaining a Tier3 IT infrastructure. They wanted a partner who could offer a complete end-to-end solution. The client vetted HIT infrastructure vendors carefully and CBTS was pleased to win the contract for network and data center design.
Our client felt that CBTS was best positioned to be their long-term partner. CBTS advanced consulting and engineering professionals were able to:
- Design and build the overall solution within the 12-month timeframe required.
- Manage the migration project bringing the data center infrastructure from Troy, Michigan, to the two Tier 3 sites in the Greater Cincinnati Area.
- Integrate network transport components, including Ethernet network connectivity for all owned sites and data centers, local and long distance telecommunications service, Internet, audio conferencing, and MPLS circuits to Michigan, Indiana, and Kentucky. Several remote physician offices were also able to take advantage of Fioptics (fiber-optic) TV service for their waiting areas.
- Support the organization into the future with ongoing managed services support for their IBM P Series environment, VMware and Intel environment, storage and backup, core networking, Citrix, and Exchange.
Although they initially planned to keep most of the operation and maintenance service in-house, it became clear after further discussion that CBTS Managed Services would offer lower costs and higher service levels than they could have with an internal operations staff.
The health network now runs on a completely new, updated data center infrastructure with better performance. The new centers will offer top-notch disaster recovery capabilities with a fully redundant Tier 3 backup site. As the network expands, they are well positioned to integrate new facilities and practices. In the process, the client was able to save on their annual IT operational costs through consolidation and virtualization.