CBTS Unified Communications Overview

CBTS Unified Communications Overview

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The goal of this white paper is to provide a foundational understanding of the dynamic world of Unified Communications (UC). It includes an introductory overview of UC as a solution with a focus on its unique features, deployment, challenges, and requirements.
 
UC is a set of maturing technologies that automate and unify human and device communication. Its potential benefits to businesses include improved productivity and efficiency, better communication and customer satisfaction, quicker decision making, and possible cost reduction.