Communications Infrastructure

Complete voice, video and call center solutions to improve customer experience and collaboration

CBTS Communications Infrastructure Solutions enable businesses to deal with one vendor for all their communications needs. We help customers deploy voice, video or call center solutions that meet their requirements for mobility and BYOD initiatives. 

CBTS provides a comprehensive portfolio of voice, video and call center solutions by leveraging its relationships and expertise with all leading communications and collaboration vendors, including Avaya and Cisco.  Our certified voice and video engineers offer exceptional expertise in assessing your existing environment, as well as designing and implementing a tailored solution for your needs. 

Communications Infrastructure Products

  • Voice/VoIP Infrastructure

    CBTS provides a comprehensive portfolio of voice/VoIP solutions by including Avaya Aura Communication Manager and Cisco Unified Communications Manager.

  • Video Infrastructure

    CBTS offers the most advanced virtual meeting experience using innovative video technologies from leading manufacturers, allowing you to connect “in person” at a moment’s notice.

  • Call Center Infrastructure

    CBTS partners with Avaya and Cisco to deploy Avaya Contact Center and Cisco Unified Contact Center. These solutions enable businesses to deploy a sophisticated contact center.