Hosted Communications Solutions

Deploy on-demand communications capacity and applications as a utility service

Hosted Communications Solutions offer business agility, scalability and cost-effectiveness that enable enterprises to innovate and grow. You can change the network and feature set on demand and roll out new applications as needed without capital investment on the equipment or asset management overhead.

CBTS offers a complete portfolio of Hosted Unified Communications Solutions that include converged IP communications platforms of data, voice, video and mobility applications. We offer our customers expert management for all hardware and software components, as well as Service Level Agreement (SLA)-based services. Fully hosted and managed, these voice platforms and applications are delivered as cloud services for a monthly utility fee.

Hosted Communications Solutions Products

  • Enterprise Hosted Communications Solution

    Enterprise Hosted Communications Solution is hosted in a dedicated private cloud, designed by CBTS with full redundancy and security. They are managed 24/7 by certified engineers at our state-of-the-art ENOC.

  • Mid-market Communications Solutions (Emerge)

    Emerge is a superior public cloud-based Hosted Communications Solution, designed to grow with your business. This solution enables your organization to utilize next-generation technology with scalability, flexibility, and control.

  • SIP/IP Trunking Services

    SIP/IP Trunking Services deliver the efficiencies of next-generation VoIP services, while leveraging your investment in the IP PBX system.

  • Audio, Video & Web Conferencing

    CBTS Conferencing Solutions offer cloud-based audio, video, and web conferencing services, accessible from any connected device.

  • Call Center

    The Cloud Call Center application complements our VoIP and SIP/IP services, featuring speech-enabled IVR, call-back services, call analytics, and surveys.

  • Call Recording

    The Cloud Call Center application complements our VoIP and SIP/IP services, featuring speech analytics, alerts and notification, and improved customer satisfaction and productivity.