Managed Services

Lower your cost of IT infrastructure management

CBTS leverages its 20 years of experience supporting government agencies with world-class operational processes and procedures. Our Managed Services provide government agencies a cost-effective model to manage their compute, storage, security, communications, and network infrastructures. It delivers operational excellence and takes the burden of infrastructure and device management off your IT staff.
 
Our SLA-based services ensure that your communications and IT environments we support have an established service level tied with incident response and resolution. We currently manage over 1.5 million communications and IT devices various sizes of for government, businesses and other organizations.

Unparalleled experience

We have highly experienced and proactive engineers that are experts in capacity planning and infrastructure design, build and run.

Best value

Our ITIL-based organization is driven to provide the best value.

24/7 support

Our highly qualified engineers manage your infrastructure 24/7 through our state-of-the-art Enterprise Network Operations Center.

Cutting-edge technologies

We provide the most cutting-edge management platform and latest monitoring and management technologies, without upfront costs or risks.

Selecting an outsourcing partner was a critically important decision to Nielsen… CBTS has demonstrated every attribute we were looking for in a partner. You can call it the three Cs – Capability, Commitment, and Cost.

Mitchell Habib - VP, Nielsen
  • Managed Services Support

    Managed Services portal and service documentation

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